Package not arrived

Package not arrived .  If you have not received your order within the following time frames, please contact us via the email form or at

EMS Express Airmail – 7 business days

Airmail – 14 business days

SAL economy airmail – 21 business days

Surface mail – 3 months

Package Transit Times

Package Transit Times.  Package transit times obviously vary with location.  Please check the following table from the Japan Post website - Osaka International Post Office.

International Parcel Post (Airmail and SAL)

and the following for Surface Mail

We guarantee delivery from our end but for peace of mind EMS registered postage is recommended.

Shipping Types Shipping Costs

Shipping Types Shipping Costs.  We offer four types of international shipping from Japan.

DELIVERY TYPE                                                                   DELIVERY IN

EMS express airmail (includes tracking number)           3 to 7 days

Airmail (no tracking)                                                           7 to 10 days

SAL economy airmail (no tracking)                                 10 to  21 days

Surface mail (with tracking)                                                 2 to 3 months

A tracking number can be added to delivery types with no tracking for an additional $4.

Please see each individual product's page and cart checkout for shipping costs.