Package not arrived
Package not arrived . If you have not received your order within the following time frames, please contact us via the email form or at firstname.lastname@example.org.
EMS Express Airmail – 7 business days
Airmail – 14 business days
SAL economy airmail – 21 business days
Surface mail – 3 months
Package Transit Times
Package Transit Times. Package transit times obviously vary with location. Please check the following table from the Japan Post website - Osaka International Post Office.
International Parcel Post (Airmail and SAL)
and the following for Surface Mail
We guarantee delivery from our end but for peace of mind EMS registered postage is recommended.
Shipping Types Shipping Costs
Shipping Types Shipping Costs. We offer four types of international shipping from Japan.
DELIVERY TYPE DELIVERY IN
EMS express airmail (includes tracking number) 3 to 7 days
Airmail (no tracking) 7 to 10 days
SAL economy airmail (no tracking) 10 to 21 days
Surface mail (with tracking) 2 to 3 months
A tracking number can be added to delivery types with no tracking for an additional $4.
Please see each individual product's page and cart checkout for shipping costs.